Hello!  Allow me to make an introduction...

I get the challenge that business leaders face. Business that does not adapt will perish.

When change interrupts your workplace, your people are concerned about their work and their customers. If change is enforced without proper change management, staff will resist. Naturally

Profits suffer and customers will leave. 

Successful change requires acknowledgement, respect, and trust. Everyone matters. You have to take the time, get out and listen to people, be sincere and do what you can about the challenges that they face.